Morgan AC Services LTD customer privacy notice
This
privacy notice tells you what to expect us to do with your personal
information.
·
What
information we collect, use, and why
·
Lawful bases
and data protection rights
·
Where we get
personal information from
·
How long we
keep information
Email
info@morganacservices.co.uk
What information we collect, use, and why
We
collect or use the following personal information for dealing
with queries, complaints or claims:
·
Names and contact details
Lawful bases and data
protection rights
Under UK data protection law, we must have a
“lawful basis” for collecting and using your personal information.
There is a list of possible lawful bases in the UK GDPR. You can find out
more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data
protection rights which are set out in brief below. You can find out more about
your data protection rights and the exemptions which may apply on the
ICO’s website:
·
Your right of access - You have the right to ask us for copies of your
personal information. You can request other information such as details about
where we get personal information from and who we share personal information
with. There are some exemptions which means you may not receive all the
information you ask for. Read more about the right of access.
·
Your right to rectification - You have the right to ask
us to correct or delete personal information you think is inaccurate or
incomplete. Read more about the right to
rectification.
·
Your right to erasure - You have the right to ask us to delete your
personal information. Read more about the right to erasure.
·
Your right to restriction of processing - You have the right to ask
us to limit how we can use your personal information. Read more about the right to
restriction of processing.
·
Your right to object to processing - You have the right to
object to the processing of your personal data. Read more about the right to object
to processing.
·
Your right to data portability - You have the right to ask
that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data
portability.
·
Your right to withdraw consent – When we use consent
as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw
consent.
If you make a request, we must respond to you
without undue delay and in any event within one month.
To make a data protection rights request, please
contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your
data
Our
lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
·
Consent - we have permission from
you after we gave you all the relevant information. All of your data protection
rights may apply, except the right to object. To be clear, you do have the
right to withdraw your consent at any time.
Where we get personal information from
·
Directly from you
·
Your information is removed from
our systems after 12 months of not being used.
For more information on how long
we store your personal information or the criteria we use to determine this
please contact us using the details provided above.
If you have any concerns about
our use of your personal data, you can make a complaint to us using the contact
details at the top of this privacy notice.
If you remain unhappy with how
we’ve used your data after raising a complaint with us, you can also
complain to the ICO.
The ICO’s
address:
Information
Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123
1113
Last updated
11th May 2026